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Very good place to use if you want to get your carpet cleaned, and the lady that runs the rugbug is super nice & will do her best to get you your date and time that you need to get your carpet cleaned, the guy's that works really do a great job, and they clean up after there self. The rugbug is the best, I have been doing business with this company for over 20 years.
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They always do a great job!
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I had some really bad high traffic areas. The rug bug did an amazing job on my carpets. My carpets came out looking new! They were very professional and reasonably priced. I highly recommend the rug bug!
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Rug Bug always does a great job! I have been using them for years.
Extremely responsive and always a good price. I refer them to all my
friends and family and we are all happy with their customer service and
they always do a good job cleaning.
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Quality work!! Extremely responsive, rugs look outstanding. Care was taken that walls were not marked.
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We got a great job cleaning our carpets and tile, thorough and efficient and fair pricing.
We had them return to clean our all upholstered furniture. They took the time to thoroughly clean it all and it came out great. Reliable and fairly priced service. We'd highly recommend.
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Punctual, friendly and good work. 👍
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Kim West Newton, MPPA
10/04/2021
I have been using The Rug Bug for about 10 years and just realized I never gave them a Shout-Out.
They are an excellent local family run company that does a great job at a fair price.
They have done our carpets, tile floors, and fabric upholstered furniture and they always look great.
They have gotten stains out of carpet that other companies could not in the past.
Mary runs the office and is wonderful. She answers the phone promptly, no phone trees or noise, and is easy to work with. She remembers her customers and does her best to work around your schedule.
Byron is the gentlemen that has been on the job for most of our visits and makes sure everything is done right.
I recommend The Rug Bug and they are the only company I would use.
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Our bedroom carpets needed attention. Both our cat and dog had made some stains that were tough to get rid of. The Rug Bug did a fantastic job and fairly priced. Will definitely use again.
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My mom lives in Sun city and these guys are just the best. They are super responsive to her when she needs them and always make the carpet look new. Mary is just the best.
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I had my rugs cleaned by the rug bug. it had been a year. Jeff and his helper did a fantastic job. I am vacummning now for the first time and it still looks great. it will be a yearly thing. keep up the good work. and Mary, the mom, is very nice too.
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Great service! Returned my phone call right away and scheduled an appointment. Team came out and cleaned my old carpets quickly and took out the stained areas I was concerned about. Final price was exactly as quoted with no surprises. Very happy with final results!
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Rug Bug made my couch look new again! I had a stain from my kids on both sides of the center cushion and for $100 my couch looks new again! Thank you!
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This family owned business is spot on when it comes to honest customer service and quality work that is expected of customers like me. They thoroughly explains the work to me before cleaning my carpets. Their price was reasonable. After cleaning, my carpet had a rippling affect in which the company explained to me why that happened with certain type carpets. They said if the ripples did not relax back down within a day, they would come out free of charge and stretch the carpet. Sure enough they knew what they were talking about. The ripples laid down flat and my carpet is now beautifully cleaned. The person doing the work and supervising the one assistant is a family member, and I can tell he takes pride in serving their customers. I definitely recommend this small business and will be contacting them again when I need my carpets cleaned.
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exceptional service !
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I am so impressed with this company! Jeff and his assistant Mason did an amazing job on my tile floors including the stairs. I could see the tile was dirty but it wasn't until lifting the 2 large area rugs that I saw the difference between the covered up tile and the areas we walk on daily (and our 70# dog) The tile looks like it did the day it was installed! Could not be happier with the job they did! Amazing!!! Also, this is a family-owned, local business, wonderful customer service and very reasonably priced!! Thank You!!!
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Great service, great job, great team on the job. Incredible work, my stairs looked absolutely amazing afterwards. Will use again without hesitation.
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Flexible, timely, organized, and super nice! Plus my carpets always look great 🙂
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Been doing business with run bug for over 6 years , great team and very efficient.
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Great company- great work !.. Mary who works in the office is just a sweet heart
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All pro, all the time! These guys were so awesome! They came out during the pandemic and provided great service. My carpets look wonderful!!
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Jeffry came out on time and got working. He steam cleaned 5 area rugs for us and they all came out amazing! Thank you!
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First time customer and I am very happy. Price quoted was the price charged. No gimmicks just great service. My carpets were in bad shape with mysterious stains and also a few pet stains in there. All came out. The guys were in and out in 1 hour. They actually called to see if they could come early so it was really nice. Great work guys thanks again. Ill be calling for my area rugs when the time is right.
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They are fast, friendly and their prices can t be beat! Used them twice now and will continue to call them when it s time for another cleaning. Thanks guys!
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Professional 100% Great prices! Great Costumer Service! Best Company in Town ! I highly recommend this company !
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Provided a very reasonable price for a very large house. After over a month with kids running on the carpet is still looks like it was just originally cleaned. Very pleased with the overall service. Staff was pleasant and prompt and follow through with every expectation.
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Great service and amazing job done by the Rug Bug! I've used them twice and they always go above and beyond to move things and so thorough on cleaning the carpets- totally recommended them to all my family too
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Definitely would recommend and use again. They were fast, thorough and reasonable. Area rug was filthy and had many stains. Looks like new. Thank you, Rug Bug team.
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Compared a few recommended companies before hiring Rug Bug. Their pricing is competitive, they're locally owned and made doing business easy. The team was prompt (early even!) and finished quickly. I'll be hiring them again!
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The Rug Bug came highly recommended to us and after Jeff finished, we know why! Our 13 year old carpet honestly looks like new! And it's not high end carpet. He worked magic on it and we couldn't be more pleased! If we could give more stars we would because the price was so reasonable and he was in and out of here in record time AND he arrived on time! We like doing business with family owned and operated companies and that's the Rug Bug. If you need your carpets cleaned, no need to try the others. We live in Elk Grove and they service this area too.
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I was very pleased that I went with The Rug Bug. I got an appointment for the weekend and the crew was extremely fast and efficient. It only took them 45 minutes to pack-in and pack-out for a 2 bedroom, hallway and living room carpet cleaning. After they were done- my carpets were good as new! The price was very fair as well. Thank you!!
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Reliable, efficient, thorough, friendly and well priced--all points lead to five star service. Been using this family owned small business for several years now and they are the best. I made the mistake of using a big name commercial outfit a few years ago and was disappointed with everything. Stay with The Rug Bug, they are the best!
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I have used this company about 3 times over a few years. Last time I included my furniture with the carpet cleaning. They did a beautiful job. Very professional!
So a few months ago I needed my carpet and my furniture cleaned again and I lost their number. So I found someone else and it was a disaster they soaked my furniture and missed a few spots it it was awful.
I'm so glad that I found your number again and you are by far one of the very very best!
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Fantastic local small business! We were referred to The Rug Bug from our property manager as an economical alternative to the big chain companies. Great price, even for a three story condo with multiple sets of carpeted stairs. Also, I love that they steam clean without using chemicals that could leave residue. They were on time and communicated with me when they were close to the house, since I was not waiting there, but meeting up with them for a move-out carpet cleaning. We will definitely use them again.
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We have used the Rug Bug twice now. Both times they were on time, gave us plenty of notice prior to their arrival, were friendly & professional, were inexpensive and did a great job!!! And Mary in the office is a lovely woman who goes out of her way to schedule you for your convenience! I/We would highly recommend the Rug Bug without hesitation.Bev Howell
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I just moved from one rental house to another and used The Rug Bugs services for both. They were incredibly accommodating for scheduling and even offered to come out a day early for my convenience since they had an opening. Very fast and efficient, professional company.
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