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Great service and great prices
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Had my carpets cleaned. Wow, they did a great job. I was on a tight schedule and they worked with me to get it done. Thank you!
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My rental had light colored, Berber carpet that was installed 15 years ago. It needed help. From the first phone call, everything was seamless from that point on! Great customer service and communication, always on time and beautiful results! The pricing is also extremely fair and reasonable. I highly recommend this company and would use again. Thank you The Rug Bug!
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We had our carpets and sofa cleaned by Jeff who did an amazing job. He was very thorough and hard working. Additionally, he was very informative and pleasant. This is a local, family run business and they do an excellent job.
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We recently had a incident that left us with asphalt on our office carpet the next day Rug Bug was able to get out here and remove the asphalt from the carpet which we didn't think was possible. These guys really came through for us in a bind. Thank you Rug Bug 🙂
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I have been using The Rug Bug for about 10 years and just realized I never gave them a Shout-Out.
They are an excellent local family run company that does a great job at a fair price.
They have done our carpets, tile floors, and fabric upholstered furniture and they always look great.
They have gotten stains out of carpet that other companies could not in the past.
Mary runs the office and is wonderful. She answers the phone promptly, no phone trees or noise, and is easy to work with. She remembers her customers and does her best to work around your schedule.
Byron is the gentlemen that has been on the job for most of our visits and makes sure everything is done right.
I recommend The Rug Bug and they are the only company I would use.
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The Rug Bug did a great job cleaning all our carpets and upholstered furniture. They are very though and efficient. The carpet looks like new!
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I will never again use another carpet cleaning company!!! The Rug Bug did an amazing job cleaning up my den after a disgusting plumbing mishap! They removed a water logged carpet pad and steam cleaned the existing carpet. From Mary in customer service, to the crew that came out and did the work, every single employee I came in contact with was very helpful and professional! They came out on the same day I called, and handled the entire situation in a timely manner. They were able to restore my den to pristine condition in record time. My family and I are very grateful for their hard work and professionalism. I am confident that my den is both germ and odor free! I would definitely use them again for any and all my carpet cleaning needs.
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I’ve used this company for years they go above and beyond. Super professional and a great value in price! Mary is the sweetest 😊
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Very good place to use if you want to get your carpet cleaned, and the lady that runs the rugbug is super nice & will do her best to get you your date and time that you need to get your carpet cleaned, the guy's that works really do a great job, and they clean up after there self. The rugbug is the best, I have been doing business with this company for over 20 years.
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The service was on time. The technician was carful about what I asked for especially for not soaking and extra vacuuming. Our carpets were dry within two hours. I rate 5 stars for quality workmanship.
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They always do a great job!
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I had some really bad high traffic areas. The rug bug did an amazing job on my carpets. My carpets came out looking new! They were very professional and reasonably priced. I highly recommend the rug bug!
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Rug Bug always does a great job! I have been using them for years.
Extremely responsive and always a good price. I refer them to all my
friends and family and we are all happy with their customer service and
they always do a good job cleaning.
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Quality work!! Extremely responsive, rugs look outstanding. Care was taken that walls were not marked.
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We got a great job cleaning our carpets and tile, thorough and efficient and fair pricing.
We had them return to clean our all upholstered furniture. They took the time to thoroughly clean it all and it came out great. Reliable and fairly priced service. We'd highly recommend.
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This company is SO polite & professional. Honest & reliable. Mary, the receptionist is the sweetest. Great customer service!
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They came on time, delivered great cleaning service at a fair price. You can't go wrong with company.
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I have been using this family owned company for over 10 years and I get the best service and results every time. Mary is always pleasant and accommodating for your time not theirs when making appointments. They are always on time, thorough and quick. I would recommend this sterling company for all your carpet cleaning needs.
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Punctual, friendly and good work. 👍
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Kim West Newton, MPPA
10/04/2021
I have been using The Rug Bug for about 10 years and just realized I never gave them a Shout-Out.
They are an excellent local family run company that does a great job at a fair price.
They have done our carpets, tile floors, and fabric upholstered furniture and they always look great.
They have gotten stains out of carpet that other companies could not in the past.
Mary runs the office and is wonderful. She answers the phone promptly, no phone trees or noise, and is easy to work with. She remembers her customers and does her best to work around your schedule.
Byron is the gentlemen that has been on the job for most of our visits and makes sure everything is done right.
I recommend The Rug Bug and they are the only company I would use.
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Great service! Returned my phone call right away and scheduled an appointment. Team came out and cleaned my old carpets quickly and took out the stained areas I was concerned about. Final price was exactly as quoted with no surprises. Very happy with final results!
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We have lived in this house for 5 years and only had the carpets cleaned once. That time was a terrible job and a waste of money. Since then I have used a Bissel Steam Cleaner but it wasn't up to the task and our carpets kept looking worse and worse. Finally The Rug Bug was suggested to me. Amazing! Just amazing! I thought our carpeting was beyond hope but it now looks like the day we moved in. I don't know how they did it, I only care that they did. Give these people your business. You will be so glad you did.
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I have had my carpets cleaned by Rug Bug for nearly 30 years and they always do an excellent job for me, as they did a couple of weeks ago. Since then, I spilled a glass of Hawaian Punch on my bedroom carpet, leaving a big red stain. I asked them to come back to clean it and they did so perfectly AND did the cleaning a no cost. These folks are real pros, very affordable, and always show up on time.
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came over to my house and knocked it out before I even moved my stuff into the home.. they were friendly and helpful. I would use them again in a heartbeat
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Rug Bug made my couch look new again! I had a stain from my kids on both sides of the center cushion and for $100 my couch looks new again! Thank you!
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This family owned business is spot on when it comes to honest customer service and quality work that is expected of customers like me. They thoroughly explains the work to me before cleaning my carpets. Their price was reasonable. After cleaning, my carpet had a rippling affect in which the company explained to me why that happened with certain type carpets. They said if the ripples did not relax back down within a day, they would come out free of charge and stretch the carpet. Sure enough they knew what they were talking about. The ripples laid down flat and my carpet is now beautifully cleaned. The person doing the work and supervising the one assistant is a family member, and I can tell he takes pride in serving their customers. I definitely recommend this small business and will be contacting them again when I need my carpets cleaned.
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exceptional service !
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I am so impressed with this company! Jeff and his assistant Mason did an amazing job on my tile floors including the stairs. I could see the tile was dirty but it wasn't until lifting the 2 large area rugs that I saw the difference between the covered up tile and the areas we walk on daily (and our 70# dog) The tile looks like it did the day it was installed! Could not be happier with the job they did! Amazing!!! Also, this is a family-owned, local business, wonderful customer service and very reasonably priced!! Thank You!!!
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Great service, great job, great team on the job. Incredible work, my stairs looked absolutely amazing afterwards. Will use again without hesitation.
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Great company- great work !.. Mary who works in the office is just a sweet heart
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Been doing business with run bug for over 6 years , great team and very efficient.
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Flexible, timely, organized, and super nice! Plus my carpets always look great 🙂
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Professional 100% Great prices! Great Costumer Service! Best Company in Town ! I highly recommend this company !
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They are fast, friendly and their prices can t be beat! Used them twice now and will continue to call them when it s time for another cleaning. Thanks guys!
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Provided a very reasonable price for a very large house. After over a month with kids running on the carpet is still looks like it was just originally cleaned. Very pleased with the overall service. Staff was pleasant and prompt and follow through with every expectation.
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Great service and amazing job done by the Rug Bug! I've used them twice and they always go above and beyond to move things and so thorough on cleaning the carpets- totally recommended them to all my family too
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Definitely would recommend and use again. They were fast, thorough and reasonable. Area rug was filthy and had many stains. Looks like new. Thank you, Rug Bug team.
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Compared a few recommended companies before hiring Rug Bug. Their pricing is competitive, they're locally owned and made doing business easy. The team was prompt (early even!) and finished quickly. I'll be hiring them again!
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